Press Coverage

Online Brokerages: Technology and the Customer Experience

July, 2009

Independent research firm Celent has recognized Scivantage as the leader in online brokerage technology in a new research report. The recently released Celent report, "Online Brokerages: Technology and the Customer Experience”, by Dr. Isabel Schauerte, analyst at Celent, describes Scivantage as the “acknowledged leader in this space" and highlights that "Scivantage is behind the development of many of the online brokerage world’s current best-practice products and capabilities". The report was completed and released following a detailed study and analysis of the online brokerage market, emphasizing the changing facets of the brokerage/client online interface.

Celent was particularly impressed with Scivantage's "strong online brokerage technology platform" and discussed the many benefits of outsourcing to a firm like Scivantage over the costly and time-consuming build option. As the "only 'independent' online brokerage platform provider", as described by Celent in this report, Scivantage is uniquely positioned to assist new, emerging and leading financial institutions in quickly establishing and/or enhancing their online presence.

Dr. Isabel Schauerte, analyst at Celent and author of the report, said, "As the business requirements of online brokerages continue to evolve and adapt to meet changing customer demands, the need for more advanced technology and greater emphasis on the client experience become paramount. Scivantage's brokerage platform offers both new and leading brokerage firms a compelling option to create a distinct competitive advantage."

• To read the press release, click here