Event Notifications and Alerts

Maintaining client satisfaction and sustaining profitable operations requires increased collaboration and better monitoring across an entire organization. With Scivantage Event Notification & Alerts, financial institutions are able to take control of internal processes and better communicate with clients, financial professionals and key support personnel. Scivantage Event Notification & Alerts offers a real-time, centralized communications center that provides a single, secure location to handle customer inquiries, collaborate with team members and monitor workflow activities. Offering direct access to time-critical information needed to manage workloads and improve performance, Scivantage Event Notification & Alerts provides event and workflow-driven notifications to multiple device types – web-based Inbox, PDA, phone or desktop alert.

Key Advantages

• Aggregates events from all systems
• Actionable and workflow enabled events/tasks
• Minimizes alert resolution time
• Reduces calls to operations
• Enhances productivity
• Multi-device delivery – web Inbox, email, PDA, phone, desktop alert

Scivantage Event Notification & Alerts is a web-based application that can be configured to meet the needs of financial professionals, compliance and operations personnel, retail investors and customer service representatives. This powerful application is available as a core component of Scivantage Professional and Scivantage Investor. Additionally, the solution can be integrated into a firm’s proprietary systems.