Enterprise Technical Support – Jr Systems Administrator

Job Title: Enterprise Technical Support – Jr Systems Administrator

Department: Core Technology Services

Location: Jersey City, NJ

Reports To:  Director of Infrastructure

Position Overview:

Seeking an Enterprise Technical Support – Jr. Systems Administrator to maintain a corporate environment including, but not limited to, domain user accounts, e-mail (Office 365), phone system, account access, software, hardware and printer installations. This position will frequently participate in infrastructure system administration projects which include; data center operations and management, server builds/configuration/administration, systems capacity and availability reporting and issue resolution, and overnight production changes.

This position requires flexibility and willingness to be on call including weekends on a rotating schedule.  This position will frequently work with employees across all functions and participate in projects and working groups.  A high value will be placed on communication, cooperativeness and ability to dive in and help where needed.

 

Responsibilities:

  • Answer, evaluate, and prioritize incoming systems requests with a focus on follow through and resolving the issue in a timely fashioned manner
  • Update and maintain active directory (user accounts/access)
  • Perform system administration tasks across production and disaster recovery environments
  • Responsible for updating and maintaining Office 365 (email)
  • Support the update and maintenance of Slack (instant messaging)
  • Performs OfficeSuite from Broadway Networks
  • Responsible for updating and maintaining SharePoint
  • Maintain non-production environments and ensuring their consistency/compatibility with the production environment
  • Responsible for updating and maintaining Forticlient to ensure secure and reliable access
  • Process ticket management and documentation for Jira Confluence
  • Manage thycotic secret server inventory ( inventory tracking and password management)

 

Desired Skills & Experience:

  • 3-5 years of experience
  • Experience with Office 365, Slack, and Forticlient
  • Experience with Data Center Management, operating systems and software installs such as: VMWare, Linux Red Hat and CentOS, Windows 10/8/7/Vista/XP/2012/2008/2003, iOS and Android,Trend Micro, FortiClient, Jira, Confluence, C-Cure, Salesforce, Active Directory, and Secret Server
  • Experience with Hardware configurations and installation: HP and Lenovo
  • Extensive experience with technical diagnostics, troubleshooting, and repairs
  • Be able to multitask and handle shifting priorities

Scivantage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.

Please e-mail your resume to: recruiting@scivantage.com and include the job title in the subject line.

Recruiters please do not respond or contact Scivantage with unsolicited services or offers.